One of the most important things for Mizuho employees is the spirit of service. Not only to provide superior medical care for patients but also for our customers who actually use the products. Naturally, products must represent the best in quality and performance whilst also being affordable. In addition, excellent service and support must be guaranteed to ensure customer satisfaction. Having set up domestic and overseas service networks in a broad range of zones, we at Mizuho continue to hone our skills to provide products, information and support services, enabling rapid response to customer requests across the globe.
The most important element in earning customer trust is to provide aftercare services. Therefore, we have worked hard to establish a system capable of astutely responding to all situations, including a total repair system for both on-site and factory repairs, and the promotion of a maintenance plan, with the aim of earning the accolade of “best aftercare service provider” from customers.